Better Homes Ottawa Services

Better Homes Ottawa services are funded by the City of Ottawa and provided by EnviroCentre. 

To get in touch with us:

Call the hotline: 1-877-580-2582  

Email us:


Call a Better Homes Ottawa Retrofit Navigator for information on how to start your home energy retrofit.  Our navigators can answer questions, point you to information and resources, and help you book your home energy assessment, step 1 in the process. 

Energy Coaches 

Before you plan your retrofit, get some expert advice from one of our Energy Coaches.  One-on-one advice, small group workshops and more!  Call our Retrofit Navigator for more information or to register for a homeowner workshop. 

EnviroCentre’s Energy Coaches are trained Registered Energy Advisors and/or Certified Energy Managers.  They have in-depth knowledge and experience with home energy efficiency retrofits and can provide you with the advice you need to navigate your home retrofit and get it done right.  Energy Coach services can support you after you have completed your Energuide Home Assessment, and are ready to start planning your retrofit.  Contact the BHO Retrofit Navigator to register for a homeowner workshop, or book a consult. 

Home Retrofit Planner – Coming Soon! 

To effectively reduce energy consumption and improve your home, you need to choose the right measures, in the right order and installed right for your home.  For the average homeowner, this process can be confusing, complex, and time-consuming.  The Home Retrofit Planner meets you where you are, providing expert advice, every step of the way, to plan and execute your home retrofit.  From home assessment, to project planning, to managing contractors and getting the work done, the Home Retrofit Planner will help you get the energy retrofit you want, done right.   

Home Retrofit Planner services cost ~$1000-$1500 per home for participants in the Better Homes Loan Program.  Fees may vary depending on home and project size.  Qualifying low-income applicants may apply to receive services free of charge.  Ask the Better Homes Loan program intake assistant for information when you apply. 

If you are not a participant in the Better Homes Loan Program, but would like information on the Home Retrofit Planner service, contact the Retrofit Navigator for more information. 

Free Low-Income Services 

If you are a low-income participant in the Better Homes Loan Program, you may be eligible to receive Home Retrofit Planner services 100% free of charge.  Ask the intake assistant when you apply, or contact the Retrofit Navigator for more information.